When payments are received, we require the remittance details to be sent to the email email@example.com within 8 days of payment receipt. If remittance is not received within this timeframe, the payment will be applied to invoices on a “first-in, first-out (FIFO) basis.
- Can I apply my payment myself?
Yes! This is our recommendation and the fastest way to do so. You can apply your own payment by clicking this link (also located in the email you received from us) to choose to apply your payment to the correct invoices.
- Where do I send remits?
Please send remits to firstname.lastname@example.org
- What if I miss the deadline?
Your payment will be automatically applied FIFO, and no changes will be able to be made.
- Will I receive notices regarding my payment?
Yes! You will receive 3 notifications after your payment was received to inform you to either send in your remittance information or to apply your payment. Your payment will be automatically applied for you if not resolved within 8 days following the receipt of payment.